At Amoha Fashion, we want you to be completely satisfied with your purchase. Please read our exchange policy carefully before placing your order.
1. General Exchange Requirements
• Exchange requests must be raised within 24 hours of delivery.
• A clear, continuous unboxing video is mandatory for processing any exchange or defect-related claim.
• The product must be unused, unworn, unwashed, and in its original condition, with all tags and packaging intact.
2. Defective or Damaged Product
If you receive a defective or damaged product:
• The issue must be clearly visible in the unboxing video.
• We will arrange an exchange at no additional cost, subject to product availability.
3. Size Exchange
- All our products are originally available in L and XL sizes.
- If you order a size other than L or XL, the outfit will be specially altered from the available L/XL size as per the size details provided by you.
- Since such orders are custom-altered specifically for the customer, products ordered in sizes other than L or XL are strictly non-exchangeable and non-returnable.
- Customers are requested to carefully check the size chart and measurements before placing an order for an altered size.
- Once an order has been altered as per the customer's requested measurements/size, it cannot be exchanged due to size, fit, or measurement-related issues.
- L and XL sizes that have not been altered will remain eligible for exchange, subject to all other conditions mentioned in our Exchange Policy.
4. Change of Mind
Don't love the product as much as you expected? No worries!
We offer an exchange for another product of your choice, subject to availability.
• A ₹300 courier/exchange charge will apply.
• Any difference in product price will be adjusted accordingly.
5. Altered Products
Products that have been altered are strictly non-exchangeable.
Please make sure you are satisfied with the size and product before requesting any alteration.
6. Partial Cash on Delivery (Partial COD)
At Amoha Fashion, we offer Partial Cash on Delivery (COD) on eligible orders to provide our customers with greater convenience and confidence while shopping with us.
Under the Partial COD option, a 50% advance amount is collected at the time of placing the order, and the remaining balance is payable upon delivery.
The advance amount is collected to confirm the order and reserve the product for you.
Please note: Once a Partial COD order is confirmed and processed, the advance/deposit amount will be non-refundable if the customer cancels the order. In such cases, the deposited amount will be forfeited.
However, if Amoha Fashion is unable to process or dispatch the order due to any reason from our side, the advance amount will be refunded as applicable.
By placing an order using the Partial COD option, you acknowledge and agree to these terms.
7. Orders Requiring Alteration
If alteration is requested:
• 50% of the order value must be paid in advance before the order is processed for alteration.
• Altered products are not eligible for exchange.
Important
Please record a clear, continuous unboxing video from the moment the package is opened. Claims without a valid unboxing video may not be eligible for exchange.
For exchange requests, please contact us within 24 hours of delivery.
Orders Once Placed, cannot be cancelled.
Amoha Fashion — Designed to make you feel beautiful.